1. Delivery Timeframes

All orders are processed between 08h00 and 17h00 weekdays, and between 08h00 and 15h00 on Saturdays . Same-day deliveries are made for orders placed between 08h00 and 12h00; orders placed after 12h00 will be delivered the following business day from 08h00.

2. Delivery Costs

Delivery fees are calculated at checkout based on the delivery address and the size of your order.

3. Order Tracking

Once your order has been dispatched, you will receive an email with a tracking number and a link to track your parcel.

4. Failed Deliveries

Please ensure that your delivery details are correct. If our courier is unable to deliver a package due to an incorrect address, the package will be returned to us at your expense.